FAQ

What is Woofy?

Woofy is a Finnish dog accessories webshop. You can get to know us better here.

 

Where can I buy Woofy's products?

You can purchase our products in our webshop (www.woofy.fi). In addition, you may find a list of our retailers here. Every now and then we take part in dog shows, markets and other events - please follow us on Instagram @woofydogproducts to get information of these occasions!

 

Do the prices include VAT?

Yes, all our prices in the webshop are displayed including VAT.

 

What is the delivery time?

The delivery time depends on the destination of the order. We aim to ship all our orders within 1-3 business days. There might occur some delays during campaigns, launches, holiday seasons and our vacations. Please view the estimated delivery times here.

 

What does shipping cost?

Delivery costs depends on the destination of the order. Delivery costs will be displayed on the cashier when you have added the shipping address.

 

How do I make a return?

Please view our refund policy here.

 

Why are products removed from the selection?

Some of our products are seasonal, and thus they are being sold only for a limited time. In addition we use surplus fabrics in our scrunchies, bow ties, bandanas and treat pouches. Therefore, the amount of each fabric is limited.

 

What actions is Woofy taking for a better tomorrow?

Please view our sustainability actions here.